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Information on payment methods, provision and digital delivery conditions

Payment & Delivery

Here you can find all relevant information about payment methods, payment process and provision of your digital content on VitalPeakX.

1. Payment Methods

On VitalPeakX, several payment methods may be available to you – depending on your region and technical integration. Typically, this includes:

  • Credit card (e.g. Visa, Mastercard)
  • other payment methods supported by Stripe (depending on setup)

The payment methods available for a specific purchase are shown to you during checkout.

2. Payment Processing

Payment processing is carried out via external payment service providers (e.g. Stripe). Your payment data is processed directly by the respective provider and is not permanently stored on the VitalPeakX platform.

The exact procedure (entering card data, 3D secure, etc.) depends on the requirements of the respective payment provider. Please also refer to the provider’s privacy policy and terms of use.

3. Delivery & Provision of Digital Products

VitalPeakX provides digital products and content only. There is no physical shipping of goods.

After successful payment, access to your digital product is usually provided immediately, e.g.:

  • via download link in your user account and/or
  • via download link in a confirmation email, or
  • by activating a digital course or content section.

4. Technical Requirements">

To use the digital content, you need suitable hardware, software and a stable internet connection. Depending on the product, this may include:

  • a current web browser (e.g. Chrome, Firefox, Edge)
  • a PDF reader for ebooks / PDFs
  • compatible devices (PC, laptop, tablet or smartphone)

Any special system requirements will be indicated in the product description where relevant.

5. Currency & Price Information">

All prices are generally shown in euros (EUR). Unless stated otherwise, these prices refer to digital content and represent final prices.

As no physical products are shipped, no shipping costs apply. Any applicable taxes are included in the price information, where legally required.

6. Additional Information">

Please also refer to our Terms and Conditions, Right of Withdrawal information and Privacy Policy. There you will find additional legal information regarding the contractual relationship, withdrawal rights and the handling of your personal data.

Note: This information on payment & delivery is a general sample text. Depending on the payment providers used or country-specific regulations, legal review and adjustments may be advisable.

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Questions about payment or download access?

If you want to know how checkout works, when exactly your files are activated or how to access your downloads again, our assistant “Ask Charlie” can help – or you simply create your free account.

Ask Charlie Create free account Go to login Right of withdrawal
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