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Information on your right of withdrawal as a consumer

Right of Withdrawal

On this page you can see under which conditions you may withdraw from a contract and what this means for your digital purchases.

1. Scope of the right of withdrawal

This withdrawal information applies to consumers within the meaning of Art. 2(1) of the Consumer Rights Directive who conclude contracts for digital products or services with us via the VitalPeakX platform.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his or her trade, business or profession.

2. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason, unless a statutory exclusion applies (in particular for digital content, see below).

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Jürgen Reichardt, Im Rotletterle 5, 74847 Obrigheim, Germany, Email: kontakt.vitalpeakx@yahoo.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the model withdrawal form provided below, but this is not mandatory.

3. Exclusion / expiry of the right of withdrawal for digital content

For contracts concerning digital content which is not supplied on a tangible medium (e.g. downloads, e-books, digital courses), the right of withdrawal usually expires once we have begun to perform the contract after you have:

  • expressly consented to us beginning the performance of the contract before the end of the withdrawal period, and
  • acknowledged that you lose your right of withdrawal once performance has begun.

If you give such consent when purchasing a digital product and request immediate access, you generally no longer have a right of withdrawal once access has been provided.

4. Consequences of withdrawal

If you validly withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a different type of delivery from the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you. In no event will you incur any fees as a result of such reimbursement.

5. Model withdrawal form

(If you wish to withdraw from the contract, please fill in this form and send it back.)

To:
Jürgen Reichardt
Im Rotletterle 5
74847 Obrigheim
Germany
Email: kontakt.vitalpeakx@yahoo.com

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract
for the purchase of the following goods / the provision of the following service (*)

_____________________________________________________

Ordered on (*) / received on (*): ____________________

Name of consumer(s): ________________________________

Address of consumer(s): _____________________________

_____________________________________________________

Signature of consumer(s) (only if this form is notified on paper):

_____________________________________________________

Date: ___________________

(*) Delete as appropriate.

Note: This withdrawal information is a sample text and does not constitute legal advice. Depending on your specific business model, the content and wording should be reviewed by a legal professional.

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